The values that characterize us revolve around the importance of understanding and meeting the needs and expectations of our customers.
Our identity is based on:
Leadership: Taking initiative, a desire for improvement and sufficient expertise that provides us with the ability to proactively address potential problems, obtaining a good understanding and planning solutions.
Empathy: Trying to internalize the problems of our patients, being able to offer a real and effective solution to all their concerns, making them feeling heard and valued by hospital staff.
Ethics: The relationship with our patients must be mutually respectful, ensuring universal principles of bioethics:
Nonmaleficence: never act in a way that is harmful to the patient.
Find the best options for each patient.
Patient autonomy in their decisions.
Justice: giving all patients the care they need treatment without discrimination.
Continuous improvement: Caring enough to be the latest in technology and professionalism, promoting ongoing training of all staff, thereby avoiding becoming complacent or obsolete.
Teamwork: Taking advantage of the synergy of perfectly coordinated teams through which we will ensure a higher success rate in the unique problems of each patient. These teams will have enough talent to guide our patients to complete recovery or, failing that, to a substantial improvement in their quality of life.